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"Communication was very quick, spoke to a lovely man that said not to hesitate contacting him. I’m not one to ask for anything and tend to just make do but is comforting to know as a single parent to a vulnerable young adult with aplastic anemia and asd, learning difficulties that there is someone there if I need help."

"Registered online and the next day had a call from my volunteer to confirm what help I needed or may need in the future. Pleasant phone call with the reassurance that They would do what they could (I’m a transplant patient so shielding). I was told I could contact them if I needed anything. Asda left bread and milk out of my delivery and I message and asked if it was possible to get some dropped off in the coming days. They had it with me the next day. Person delivering it knocked and waited til they saw me through the window, told me who they were, why they were there and that they were leaving my supplies in the doorstep. They then promptly left. Receipt was left in the bag and I was able to PayPal over the find for the bread and milk. All in all this was an amazingly quick, easy and non-stressful way to get what I needed. I can’t thank you and your volunteers enough. And while I will continue to use ASDA as long as I can get a delivery spot it’s comforting to know that should anything happen I will be left stranded without the necessities."

"I was impressed the way he messaged and reminded me that if I need anything just to contact him. I said to him i would only contact if it was really important and had no way of getting anything done any other way because I don't want to be taking away from other people who need more than myself. He was okay with that, which I thought was nice of him to work in whatever way I requested. It will only be an emergency or last resort when I do use the service as I do sometimes have other ways of getting essentials but at least I'm not worrying thinking what if I can't then what, its peace of mind knowing I have the service if needed."

"From the moment I registered to receive the hand sanitizer for my childminding business, I was kept up to speed via email about the details and the delivery. I found Danielle and Eugene to be very friendly and helpful and I can’t thank them enough for supplying me with the hand sanitizer which is very much needed in my line of work. I know a few other childminders in my area who also benefited from this service and they are all extremely happy with the product and the service. Once again I would like to say thank you, it is very much appreciated!."

"Everything is done to make the process quick, secure and the those managing are always available to help and support"

"A real gentleman. The team are a real credit. Great service from I submitted my application form, right through to delivery."